Hospitality operations · INR-native · 14-day trial

Run the back-of-house
with the same calm
as the lobby.

Cozyva is the operations OS for hotels and serviced apartments — housekeeping, F&B, maintenance, and the front-desk follow-ups in one workspace. Workflows run on schedule or when a triggering task completes. Supervisors approve from the floor. The week's score is snapshotted nightly and frozen by Sunday end-of-day.

Start 14-day trial · no cardSee a turnaround in 60 sec

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38 minmedian turnaround, end-to-end
5 statesevery task, every audit
₹99per unit (room) · per month
The Grande · Bombay· Wed 14 May
FLOORSLISTMAP
FLR 12FLR 13FLR 14· OCC 76% · CLEAN 12 · DIRTY 4 · INSPECT 1
1201
Standard King · check-out 13:50Single guest · 2 nt
READY
PRPR
1204
Suite · departure pendingMr. & Mrs. Patel · 3 nt
OCCUPIED
1208
Deluxe · departure logged 14:02Queued · nearest housekeeper
DIRTY
1212
Twin · post-inspectionJoseph T. · floor lead
INSPECT
JTJT
1218
Standard · ready for VIPF&O notified · 14:40
READY
1304
Junior Suite · deep cleanAsha M. · houseperson
DEEP
AMAM
1308
Suite · arrival 16:00Walk-in · pending allocation
VACANT
LIVE · 3 STAFF ON FLOOR14:38:00 IST
Built for the kind of house that
HEARS its guests— and remembers them.BOUTIQUERESORTSERVICED APTSmulti-property groups
The housekeeping lifecycle

From departure to re-sell,
the system runs it.

Every step below is a node in your published workflow. The engine handles the routing, the checklist, the approval flow, and the audit log. Your team just shows up and approves.

01 · 14:02

Guest checks out

Front desk marks the departure task complete in Cozyva. That completion triggers workflow #14 — “turnaround v3”. Room status flips dirty.

+ 0 min
02 · 14:05

Housekeeping assigned

Workflow step spawns the cleaning task with the right checklist master pre-loaded. The assigned housekeeper sees it on her phone.

+ 3 min
03 · 14:31

Inspection ready

Checklist complete, photo evidence attached. Supervisor gets the approval card with everything inline.

+ 29 min
04 · 14:38

Approved · or returned

One tap to approve. Or reject with a note — the same task drops back to upcoming, your note attached so the assignee knows what to redo.

+ 36 min
05 · 14:40

Ready for re-sell

Status flips ready. SLA logged. Employee score quietly ticks. Audit trail captures the round-trip.

+ 38 min
A turnaround, scrolled

38 minutes,
fully accounted for.

Scroll the right column. The room on the left mirrors what the property actually sees as a real check-out becomes a re-sellable room — driven by the workflow engine, approved on the floor, logged in the audit trail.

14:02
SUITE 1208 · KING
1208
DIRTY
Mr. & Mrs. Patel check out at 14:02. Front desk marks the “departure” task complete — completion triggers workflow #14.
FOLIO CLOSEDHK QUEUE +1
14:02 · T+ 0:00

The guest leaves.

Front office marks the “departure” task complete in Cozyva. That completion fires workflow #14 (turnaround v3) via the task-completed trigger. The room’s status flips to dirty without anyone re-typing.

TRIGGER checkoutWORKFLOW #14 · turnaround v3
14:05 · T+ 0:03

Housekeeper is assigned.

Task T-2042 spawns with the turnaround v3 checklist pre-loaded. The nearest available housekeeper, scoped to this property and shift, gets the card on her PWA. No WhatsApp, no walkie-talkie, no “who’s doing what”.

ASSIGNEE Priya R.CHECKLIST 12 items
14:31 · T+ 0:29

The supervisor approves.

Priya checks the last item, snaps the towel-fold photo, taps done. The pending-approval card lands on Joseph’s phone with the photos inline. He approves with one tap.

CHECKLIST 12/12EVIDENCE 3 photos
14:38 · T+ 0:36

One short — sent back with a note.

The robe was short. Joseph rejects with one line of context. T-2042 drops back to upcoming, his note attached so Priya sees exactly what to redo. Audit log captures the whole round-trip.

SENT BACK T-2042STATUS upcoming + note
14:40 · T+ 0:38

Room flips ready.

Re-sell window opens. SLA logged at 38 minutes — in scope. The week’s employee score quietly ticks up for Priya and Joseph. The cron runs nightly at 23:30 UTC; once Sunday ends in IST, the snapshot freezes. Nobody will lift a finger.

SLA ON-TIMESCORE +1 each
Twelve modules · one workspace

The whole property,
one tab.

Twelve modules that share one graph. Turn on the ones you need; the rest stay out of the sidebar. No fabricated channel-manager, point-of-sale, or guest-CRM "integrations" — just the workspace your floor actually runs on.

T

Tasks

Five states — upcoming, pending approval, completed, revised, cancelled. Approval lives in the task with photo + checklist evidence.

ApprovalEvidenceAudit
W

Workflows · visual

Drag nodes, draw conditional edges. Trigger on schedule or task completion. Draft, version, publish — older runs finish on the prior version.

VisualVersionedCron
D

Duty chart

Mark who's on shift today, by property and department. Present staff are surfaced first when you assign or generate tasks.

DailyRoster
C

Checklist masters

Templated SOPs — turndown, deep-clean, F&B opening, fire-safety. Update the master, future tasks inherit. Per-task overrides allowed.

TemplateOverrideInherit
★

Employee score

Per-employee weekly score. Snapshotted nightly by cron at 23:30 UTC, scoped to your tenant's timezone. Once Sunday ends locally, the snapshot stops moving.

WeeklyCronTZ-aware
Σ

MIS roll-up

Roll up by department, property, and tenant. Filter by week — locked or live. Export-ready for the operations review.

Roll-upExportWeeks
P

Properties

Multi-property scoping. Every task, workflow, and score is partitioned by property — clean separation, no leakage.

ScopedMultiClean
R

Roles · RBAC

Granular permissions per module. GM, front-office manager, housekeeping manager, supervisor, frontline — each sees their lane only.

RBACPer-moduleScoped
S

Shifts

Optional shift definitions per employee. Drives duty-chart suggestions and the weekly scoring window.

OptionalPer-employee
H

Holiday calendar

Per-tenant holidays that adjust scheduling, SLA windows, and the weekly score range.

CalendarSLA-aware
↻

Audit log

Every approval, edit, workflow publish, and score lock. Filter by user, property, or module. Evidence-grade trail.

EverythingFilterable
📱

Mobile · PWA

Installable on any modern phone. No app store. Approvals, photos, and checklist ticks all one-thumb operable. Works on hallway Wi-Fi.

PWAOffline-safe
A property, at a glance

One screen,
every floor.

Cozyva shows the whole property in one grid — by floor, by status, by assignee. The same data powers the duty chart, the workflow engine, and the weekly MIS roll-up. No reconciling four tools at the end of every shift.

5real lifecycle states per task
0spreadsheets to maintain
12modules, one workspace graph
1×publish — the engine handles the rest
The Grande · Bombay
WED 14 MAY · 14:40
FLOOR 12 · 14 ROOMSOCC 36%
FLOOR 13 · 14 ROOMSOCC 36%
FLOOR 14 · 12 ROOMSOCC 42%
CLEAN
DIRTY
INSPECT
OCCUPIED
The supervisor’s pocket

Approve from the floor.

Cozyva is a PWA — install on any phone, no app store. The whole approval flow is one-thumb operable. Photo evidence attaches to the task and the audit log automatically.

/01
Pending approval, one swipeTap approve, the next card slides in. Reject with a note if something is short — the task drops back to upcoming with your note attached so the assignee knows what to redo.
/02
Photo + checklist on the taskTap the checklist item, take the photo, it attaches to the task and the audit log. No more “where did that go” over WhatsApp.
/03
Install to the home screenCozyva is a PWA — add to home screen, no app store. Optimised for one-thumb use on real shift devices. Online while you tap.
Today
PRIYA · 7 OPEN
SUITE 1208PENDING
Turnaround · 12 items14:31
STD 1212DONE
Standard turndown14:18
JR 1304DOING
Deep-clean · post-event14:40
STD 1218ASSIGNED
VIP arrival prep15:00
Approval · T-2042
JOSEPH · FLOOR LEAD
P
Priya R.
Turnaround v3 · 12/12
Checklist complete · 3 photos attached · towel-fold, minibar, signage.
AGE 7 MINSLA OK
ApproveSend back
One workspace, four lenses

GM. F&O.
Housekeeping. Floor.

Every role sees the slice that fits the job — same data, four lenses. Granular RBAC under the hood means no one sees noise from a department they don’t run.

/ GM

The roll-up + the trend

Portfolio across properties. Weekly MIS scores. Billing health. Escalated approvals. Audit log when something feels off.

  • MIS · all properties
  • Billing · live
  • Audit · filterable
  • Approvals · escalated
/ FRONT OFFICE

The handover in motion

Live room board. Today’s arrivals. Re-sell windows. The pending approvals that block a clean check-in.

  • Rooms · live
  • Arrivals · today
  • Re-sell · ready
  • Approvals · blocking
/ HOUSEKEEPING

The floor, on one screen

Duty chart by shift. Pending approvals. Score band for the team. SLA window per task.

  • Duty · by shift
  • Approvals · pending
  • Score · team band
  • SLA · live
/ FRONTLINE

Today’s cards, in order

Just today’s tasks, with the checklist on the same screen. Tap to complete, upload a photo, hand it in. PWA fits in a pocket.

  • Today · ordered
  • Checklist · inline
  • Photos · one-tap
  • Mobile · PWA
Workflows that run themselves

The whole point is not having to think
about it.

The workflow engine is the difference between writing your SOPs once and writing them every Sunday for the rest of your life. Schedule it. Trigger it on a task. Nest it inside another. Version it. Publish.

See a turnaround →
WORKFLOW #14 · TURNAROUND v3
Triggered 4 minutes agowhen the departure task completed. Spawned task T-2042 in The Grande · Bombay — assignee floor-lead · checklist "turnaround v3" · evidence required.
Open runGraphAudit
CRON · WEEKLY SCORE LOCK
Nightly · 23:30 UTC · upserted week-22 snapshots for 23 employees across 4 properties. Frozen now that Sunday has passed in IST. Dashboards ready for Monday.
Week 22Audit
5statesPER TASKUpcoming · pending approval · completed · revised · cancelled.
14daysTRIALFull product, all modules, no card. Onboard a property in 15 minutes.
₹99/unitPRICINGPer room (hotels) per month. No seat tax, no per-supervisor charge.
60daysGUARANTEEMoney-back if it doesn’t fit. Export every task, score, workflow before you go.
“Before Cozyva, my supervisors spent half of every Monday rebuilding the weekend from WhatsApp screenshots. Now the score is just there— locked, accurate, and we've moved on to this week’s plan.”
A
Aarti M.Operations Lead · four-property hospitality group, Mumbai
Pricing · pay per room, not per seat

₹99 per room,
per month.

Bring 10 supervisors or 500. The bill doesn't change. Pay for what you sell — one room = one unit. Trial is real: 14 days, no card, full product.

Trial

Full product, all modules, no card. 14 days. Onboard a property, run a workflow, see the Monday score.
Free· 14 days
  • All modules unlocked
  • Up to 5 properties · 50 employees
  • Visual workflow builder
  • Weekly score lock (cron)
  • Mobile PWA
Start free

Standard

Pay per unit, per month. No seat tax. Cancel any time and export everything before you do.
₹99/ room / month
  • Everything in Trial
  • 60-day money-back guarantee
  • Unlimited properties & employees
  • Audit log retention · 12 months
  • CSV import & export
  • Razorpay UPI · card · netbanking
  • Priority support · WhatsApp
Start 14-day trial

Enterprise

For groups above 100 rooms, with compliance, custom workflows, or single-tenant isolation needs. Annual contracts.
Custom
  • Everything in Standard
  • Single-tenant Supabase project
  • Custom workflow templates
  • Audit log retention · 7 years
  • SLA · named CSM
  • Onboarding workshop · in-person
Talk to us

Run the house the way you wrote it.
From day one.

Open Cozyva. Add your first property. Publish your first duty chart. Let the workflow engine take it from there. 14-day trial, no card — and a 60-day money-back guarantee after you upgrade.

Start 14-day trialSee a turnaround
A peek inside the product

The visual workflow builder, at 9:15 on a Wednesday.

WORKFLOW · TURNAROUND v3 · PUBLISHED
app.cozyva.com / workflows/14/visual
Today
Dashboard
Tasks9
Duty chart
Work
Workflows
Turnaround v3
Welcome turndown
Fire-safety walk
Checklist masters
People
Employees
Shifts
Roles
Scoring
Employee score
MIS score
Setup
Properties
Departments
Audit log
Workflows / Turnaround v3 / Visual

Turnaround · v3

›Add nodePUBLISH
A
VisualStepsVersionsRunsAudit
START
Checkout logged
trigger · start
CONDITION
Type = suite?
condition
TASK
Turnaround v3
assignee · floor lead
TASK
Standard turndown
assignee · housekeeper
END
Notify supervisor
approval queue
v3 · PUBLISHED·5 NODES·5 EDGES